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Overview of the study

Interview with Hannah Connell from Flow FM Australia

In 2015, the Youth Mental Health First Aid and Provide First Aid courses will be offered across Australia! Click on ‘Browse Courses’ to see new course dates and locations, added fortnightly.

Please do not hang up on our professional Interviewers from the Social Research Centre – they are not Telemarketers! They will contact both the parent and teenager for a brief phone survey which asks about their knowledge and attitudes towards health problems.

***As of 24/07/2014, parents who attend their free course will receive a $50 Coles/Myer gift voucher!

That’s right! It’s to acknowledge the time commitment (2 days) and travel expenses for parents who attend their course. This initiative will be extended to parents who have previously attended their course and remain in the research study.


1. What is covered in the Youth Mental Health First Aid course?

Youth Mental Health First Aid teaches adults, who care for or work with adolescents, the skills needed to:

  • recognize the early signs of a mental health problem, e.g. depression, anxiety, psychosis, eating disorders or substance misuse
  • identify potential mental health-related crises, e.g. suicidal thoughts and behaviours,  non-suicidal self-injury (sometimes called self-harm), panic attacks,  traumatic events, acute effects of drug or alcohol use and severe psychotic states,
  • and assist adolescents to get the best professional help they need as early as possible.


For more information, see 14-hour Youth Mental Health First Aid course

2. What is covered in the Apply First Aid course?

Apply First Aid teaches

  • knowledge and skills to sustain life, e.g. CPR, breathing emergencies and poisoning,
  • reduce pain and minimize the consequences of injury and illness until professional help arrives, e.g. bleeding, burns and musculoskeletal injuries.

For more information, see 15-hour Apply First Aid course

3. What types of questions are asked in the parent’s telephone survey?

Parents will be asked about: their knowledge about mental and physical first aid, confidence in supporting a teenager with a mental or physical health problem, self-reported supportive behaviours if their teenager or someone they know develops a mental or physical health problem, perceptions of their own mental health and attitudes toward mental illness.

4. What types of questions are asked in the teenager’s telephone survey?

Teenagers will be asked about their intentions to seek help and actual help-seeking from family and professionals for mental health problems depicted in vignettes, perceptions of support from the parent if the teenager develops a mental health problem, perceptions of their own mental health, perceptions of general social support from the parent and attitudes toward mental illness.

5. Can my teenager attend the free training course too?

No. Only the parent receives the free training.

6. Can I choose my preferred type of training course?

No, this is decided by a computer.  You will need to select 2 courses (one of each type) during the online registration process. The computer runs a program equivalent to a coin toss, which will determine which course you will be placed in.

7. Can I change my training dates?

Yes, but only to another course of the same type that you were allocated to. For example if you were randomized to the Youth MHFA course, you could select a different date for a Youth MHFA course (but you could not change to a First Aid course). If you cannot attend your allocated course, please advise at least 7 days before the course is scheduled.

8. Who do I contact if I wish to change my training dates?

Contact Julie Fischer, on email:, tel: 9035 6770  or mobile: 0401 772 648.

9. After I complete the telephone survey, do I need to attend the course within a certain amount of time?

Yes. It is important that all parents attend their free training course within 4 months of completing their telephone survey. This will ensure that all parents receive their training within the same timeframe.

10. What if I cannot attend my scheduled course?

Contact Julie Fischer on the numbers above. Please give at least 7 days notice if you cannot attend, so that we can offer a place to another person if you cannot make it.

If a handful of people cannot attend, we need to decide whether or not the course will go ahead. Generally speaking, courses with fewer than 12 participants will be rescheduled.

Please consider carefully before making this request, as it could lead to a course cancellation.

11. The courses are free, so there’s no cost right?

Yes – there is no cost to participants. However, there is a cost per participant, but it is covered by the research project (we still get billed if participants don’t turn up).

12. Why will there be an annual telephone survey for the next few years?

This is to track whether the skills taught in the course have been used in the real world, so it’s important for the evaluation of the course.